Telecom Services

Ethernet Service
Fax/Alarm Lines
MPLS (Multiprotocol Label Switching)
Integrated T1
Bonded T1
T1 Internet
DSL (Digital Subscriber Line)
T1 Voice
Long Distance
Hosted PBX
PRI (Primary Rate Interface)
Conference Calling
VoIP Services/SIP
Analog Phone Lines


Ethernet Service

Ethernet Service is becoming a popular method for Internet access where businesses need high-speed access and the reliability that comes with a T1 circuit. Since speeds of 20Mb, 30Mb, 50Mb can be obtained over a single copper pair of cables from the provider, just like a normal T1, there are not expensive build out costs like there are with installing fiber connections.http://en.wikipedia.org/wiki/Metro_Ethernet


Fax/Alarm Lines

There are providers called CLEC (Competitive Local Exchange Carriers) who can compete with local carriers and often find significant savings in costs with their buildings analog alarm lines or fax lines. This is typically a simple vendor change that does not require a vendor technician to come on site and there is no downtime with changing providers.


MPLS (Multiprotocol Label Switching)

MPLS has become a popular network option for businesses with multiple locations because of its efficient traffic routing mechanisms. MPLS networks can be a private cloud network or can have a port with access to the public Internet.http://en.wikipedia.org/wiki/Multiprotocol_Label_Switching


Integrated T1

This service combines T1 data service with voice services. Providers can configure some of the available 24 channels to be dedicated to voice services. These channels can be configured to PRI channels or analog channels based on PBX configuration. This convergence of voice and data services can cut costs to businesses.


Bonded T1

With the 1.544 Mb limitation of a single T1, providers can “bond” two or more T1 circuits together to provide a higher speed.


T1 Internet

This service is a common way to deliver reliable Internet connectivity. Speeds are limited to 1.544 Mb per second asynchronous. By todays standards these are not fast speeds but multiple circuits can be bonded together to increase the speeds. This service is also known as DIA DS-1: Dedicated Internet Access, Digital Signal 1.http://en.wikipedia.org/wiki/T-carrier


DSL (Digital Subscriber Line)

Some businesses are using DSL for a backup internet connection. With our vendors we are able to provide a single vendor for coverage throughout the majority of the country. This makes billing and support much simpler when only having to deal with one provider.


T1 Voice

T1 Voice is a technology based on DIA DS-1 service but instead of data traffic for Internet connectivity, the circuit is used for inbound and outbound voice traffic. There are some limitations to some features like caller ID. This service is sometimes used for Long Distance and 8xx service at a much lower rate than traditional LD service.


Long Distance

Long distance costs have come down drastically over the past few years and are often a service that businesses are over paying too much for. Many telecom vendors will bundle a number of long distance with Internet or phone service or give a lower per minute rate.


Hosted PBX

Hosted PBX (Private Branch Exchange) is often called cloud based or virtual PBX meaning that there is a full-featured phone system in a remote data center that manages the calls and phone features. A user will have a physical phone on their desk that will connect to the provider. This works in the same manner that VoIP or SIP does but adds features of a business class phone system like voicemail, conference calling and internal extensions. The advantage to a hosted service is that the business does not have to purchase or maintain the expensive equipment that will be outdated in few…


PRI (Primary Rate Interface)

PRI (Primary Rate Interface) – This voice service is built off of a T1 circuit and provides 23 channels (lines) for either inbound or outbound calling. The 24th channel, D Channel, provides the inbound and outbound caller ID features and also maintains the timing between the PBX and the telecom provider.http://en.wikipedia.org/wiki/Primary_Rate_Interface


Conference Calling

With the cost of travel being so expensive many companies have purchased this service. With large calls most phone systems are not able to have more than a couple of simultaneous calls and there are not enough phone lines available for a business to have a conference call with 25 callers or more. Conference calling service has an 8xx number that participants call into and hear music on hold until the leader starts the call.


VoIP Services/SIP

VoIP Services/SIP – (Voice over Internet Protocol or Session Initiated Protocol) Is a telephone service that provides voice communication over an Internet connection. The service typically uses the SIP protocol to manage voice connectivity for both ends of the call. Most cable companies are offering packages that include Internet and phone service.http://en.wikipedia.org/wiki/Voice_over_IP


Analog Phone Lines

Often called POTS (Plain Old Telephone Service) are standard phone lines similar to what is provided for residential phone service. With a business class of service the costs are much higher but there are more features available like Hunt groups and conference calling. We are able to provide these services through CLECs at a substantial savings.http://en.wikipedia.org/wiki/Plain_old_telephone_service



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